AIIM Studie zum Einsatz von Sharepoint | 2015

25. Februar 2015 17:29 Uhr  |  Dr. Ulrich Kampffmeyer  |  Permalink


AIIM international hat eine aktuelle Studie zum Einsatz von Sharepoint veröffentlicht: AIIM Industry Watch March 2015: Connecting and OptimizingSharePoint– important strategy choices. Weitere Beiträge zum Thema gibt es im AIIM Blog "SharePoint Lover? Partner? Skeptic? – 20 Data Points You Need to Know". 

Hier nur ein kleiner Überblick zum Inhalt und die wichtigsten Ergebnisse:

Inhaltsverzeichnis

  • About the Research
  • Introduction
  • Utilization and Versions
  • Project Success
  • User Perceptions
  • Usage
  • Process and Connection
  • Cloud
  • Optimizations and Add-Ons
  • Auxiliary Products
  • Enterprise Connections and Search
  • Connection Issues
  • Records Management and Information Governance
  • Lessons Learned and Forward Strategy
  • Spend
  • Conclusion and Recommendations
  • Appendix 1: Survey Demographics
  • Appendix 2: General Comments

Key Findings

Adoption

  • Adoption Issues and Forward Strategy 26% of respondents report that their SharePoint project has stalled, and 37% have struggled to meet their original expectations, a total of 63% with suboptimum installations. 37% are moving forward, but only 11% feel their project has been a success.
  • A failure of senior management to endorse and enforce SharePoint was the biggest reason for lack of success, followed by inadequate user training and a general lack of planning. User resistance and a lack of investment and expertise are also quoted.
  • 53% are still seeing an increase in active users. 23% have reached an adoption plateau, or are facing user adoption issues (15%). Only 3% have reducing numbers.
  • The key lessons learned are don’t leave it to IT – form a SharePoint steering group. Be sure to understand the implications of metadata and taxonomy. 50% suggest building an IG policy first and then matching it to SharePoint.
  • 25% are committed to building their ECM, RM and collaboration around SharePoint. For 22% it remains their ECM system of choice for the foreseeable future, and 28% will stick to it for the next few years – in total, 75% remain committed. Only 8% are looking elsewhere right now.
  • At 42%, SharePoint 2010 is still the most popular live version. 22% are live on 2013. Regarding cloud, 6% are live on 365/Online, with 18% rolling out.

Cloud

  • 43% are happy with Microsoft’s product roadmap, but 49% are concerned about loss of focus on the on-prem version. 20% feel SharePoint is under threat from more modern cloud systems. Lack of mobile support and difficult external access has frustrated 35%.
  • For the future, 34% plan to move to SharePoint 365/Online for all (7%), most (10%), or some (17%) of their content. Of the remainder, 15% plan to use private cloud (11% as hybrid), 14% will stay on-prem, and 36% are undecided. This represents a near doubling of cloud intentions since our last survey in 2013.

Add On Products

  • 15% use standard out-of-the-box SharePoint, and 39% have only limited customization. A third use in-house or externally developed customization, and 36% use third party add-on products.
  • Workflow and BPM is the most popular add-on, followed by metadata and taxonomy management, collaboration tools, search enhancement and Outlook integration. Migration tools and system health monitoring are also popular.
  • Only 7% currently have automated or assisted classification, but a further 28% plan to implement in the next 12 to 18 months. Along with data clean-up tools, and digital signatures, this is by far the biggest rate of increase across add-on products.

Integration

  • Only 14% have SharePoint connected to other ECM/DM systems. 13% have connections to the CRM/Service Desk, and 12% to project management systems. Less than 10% have connections to ERP or Finance systems.
  • 15% use SharePoint as their search and access portal across other repositories, but 44% are planning to go that way. Aligning governance, security and metadata is given as the biggest problem.

Information Governance

  • For 23%, SharePoint can match their records management needs (with careful set up), 15% are using specialist customization, and 16% use 3rd party add-ons. 17% have a dedicated RM system but most (12%) are not connected to SP. 29% do not differentiate between records and other content.
  • 48% still have work to do to align SharePoint with their IG policies, and 19% are not aligned at all. The biggest misalignments are with legal discovery, metadata and retention/disposition.

Spend

  • Many of our respondents expect to spend more on SP Online/365 licenses, and on mobile deployment. A small number expect to increase spend on training and professional services – despite the good intentions expressed regarding re-energizing projects.
  • A strong net demand is indicated across a wide range of third-party add-ons, including site governance and monitoring, records management, BPM, digital signatures, connectivity, cleanup and auto-classify.

Quelle: AIIM Industry Watch March 2015: Connecting and OptimizingSharePoint– important strategy choices

 

… oder noch kürzer zusammengefasst:

20 Data points im Blog von John Mancini, AIIM

"The core conclusion of the study is that a) SharePoint is somewhat ubiquitous in just about any organization at scale and it likely isn't going away; b) organizations are increasingly restless and uncertain re figuring out where to go with it. 

So there's plenty of insight and data for lovers and haters alike. Check it out; downloads are free for a limited time.

Data points for SharePoint lovers
1 — In total, 75% remain committed to the platform.

2 — 25% are committed to building their ECM, RM and collaboration around SharePoint.

3 — For 22% it remains their ECM system of choice for the foreseeable future.

4 — 28% will stick to it for the next few years.

Data points for SharePoint skeptics
5 — 26% of respondents report that their SharePoint project has stalled

6 — 37% have struggled to meet their original expectations

7 — 37% are moving forward, but only 11% feel their project has been a success.

Data points for change management devotees
8 — A failure of senior management to endorse and enforce SharePoint was the biggest reason for lack of success, followed by inadequate user training and a general lack of planning.

9 — User resistance and a lack of investment and expertise are also quoted.

Data points for SharePoint partners and add-ons
10 — A third use in-house or externally developed customization, and 36% use third party add-on products.

11 — Workflow and BPM is the most popular add-on, followed by metadata and taxonomy management, collaboration tools, search enhancement and Outlook integration.

Data points for Cloud Worriers & Advocates
12 — At 42%, SharePoint 2010 is still the most popular live version; 22% are live on 2013.

13 — Regarding cloud, 6% are live on 365/Online, with 18% rolling out.

14 — 43% are happy with Microsoft’s product roadmap, but 49% are concerned about loss of focus on the on-prem version.

15 — 20% feel SharePoint is under threat from more modern cloud systems.

16 — Lack of mobile support and difficult external access has frustrated 35%.

Data Points for RM & InfoGov Peeps
17 — 29% do not differentiate between records and other content.

18 — 48% still have work to do to align SharePoint with their IG policies, and 19% are not aligned at all.

19 — For 23%, SharePoint can match their records management needs (with careful set up), 15% are using specialist customization, and 16% use 3rd party add-ons.

20 — 17% have a dedicated RM system but most (12%) are not connected to SP."

Quelle: SharePoint Lover? Partner? Skeptic? – 20 Data Points You Need to Know

Dr. Ulrich Kampffmeyer

Dr. Ulrich Kampffmeyer

Curriculum auf Wikipedia https://de.wikipedia.org/wiki/Ulrich_Kampffmeyer

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